When you first login to wwww.cpqcchelp.org, you'll come to the page below where you can chose to either sign up or login to your account.
Or you can create a new support ticket without an account.
If you decide to create an account, you'll come to the page below.
Once you've filled in the items above and click register, you should see the page below.
You should also receive an email from the CPQCC Help Desk with the subject line: Help Desk User Activation. Please make sure to check your SPAM/JUNK if it doesn't appear in your inbox.
Once you click the activation link, you should see the page below.
Once you've established a suitable password, you will then be taken back to the main page. Your account will have been activated and you will be logged in.
You can now start using the Help Desk!