May 13, 2020
There are many questions about Telehealth virtual visits, Medi-Cal payment and billing codes. To help answer these questions, visit the the DHCS COVID-19 Response webpage under “Providers & Partners”:
- Updated guidance on telehealth and virtual communication (April 30, 2020)
- Temporary direction to county CCS and Special Care Centers (SCC) during the COVID-19 public health emergency (April 29, 2020)
- Guidance on CCS medical therapy programs during COVID-19 (April 29, 2020)
For billing questions, contact Medi-Cal Phone Support at 1-800-541-5555 or at https://www.medi-cal.ca.gov/contact.asp.