Overview
The NICU Data Center team provides 1:1 support and technical assistance to help NICU staff learn how to enter data, finalize records, and use CPQCC reports for quality improvement. Please complete a help desk ticket to schedule your free training. 


Because NICU staff turnover is common, especially among data entry personnel, we understand that knowledge about CPQCC systems may not always be fully transferred. These training sessions are designed to be customizable based on your NICU’s experience level and needs.


Please review the following training session outlines to help us understand what would be most useful for you, your current familiarity with CPQCC systems, and your role in the NICU. This will allow us to tailor the training to your specific learning goals.


We provide member-wide webinars throughout the year to overview data finalization and CPQCC database updates. Stay connected with our offerings by subscribing to our newsletter.


We also provide a Data Mentorship program, which matches you with an experienced data entry staff member based on NICU level, patient volume, EHR system, or other criteria that are important to your learning. Mentors can provide guidance, answer questions, and help you become more confident with CPQCC data processes.

Meeting 1: CPQCC Overview

CPQCC Attendees: NICU Data Center Program Manager
Recommended NICU Attendees: Data contact, data entry staff, NICU manager, NICU medical director

Goals: Introduce NICU staff to CPQCC systems and support resources.

Topics:

  • Overview of CPQCC platforms:

  • Eligibility criteria for Higher Acuity and All NICU Admissions databases

  • NICU settings & editing contact directory

  • Overview of NICU Reports Dashboard

  • Introduction to data resources and manuals

  • Creating Help Desk tickets and requesting user accounts

  • Assessing interest/feasibility for Electronic Data Submission (EDS)

Meeting 2: NICU Data Entry & Overview of Data Finalization

CPQCC Attendees: NICU Data Center Program Manager
Recommended NICU Attendees: Data contact, data entry staff

Goals: Ensure data entry staff understand database workflows.

Topics:

  • Eligibility criteria for Higher Acuity and All NICU Admissions databases

  • Adding and editing records in both databases

  • Key differences among Admission/Discharge (A/D), CPeTS, Delivery Room Death (DRD), and ANAD forms

  • Transferring records from ANAD to Higher Acuity

  • Readmissions

  • Recommended data entry schedule

  • Data sharing procedures

  • Close-Out Checklist and Data Finalization Manual overview

Meeting 3: Data Finalization

CPQCC Attendees: NICU Data Center Program Manager
Recommended NICU Attendees: Data contact, data entry staff

Goals: Ensure staff understand finalization schedules and processes.

Topics:

  • Detailed review of the Close-Out Checklist

  • Data Finalization Manual

  • All deadlines, including CCS Form submission

Meeting 4: NICU Reports Overview

CPQCC Attendees: NICU Data Center Program Manager
Recommended NICU Attendees: NICU report contact, NICU manager, QI team, NICU medical director

Goals: Provide key NICU personnel with a general understanding of available reports.

Topics:

  • General Dashboard

  • Focusboards – ANAD

  • Health Equity Dashboard

  • Transport Reports

  • Custom queries

  • CCS Report

  • NICU Reports tutorials on cpqcc.org

Meeting 5: NICU Reports Deep Dive & Quality Improvement

CPQCC Attendees: NICU Data Center Program Manager, QI lead, Neonatologist or Biostatistician
Recommended NICU Attendees: NICU report contact, NICU manager, QI team, NICU medical director

Goals: Conduct a deeper dive into quality improvement opportunities using NICU reports.

Topics:

  • General Dashboard – focus on 1–2 improvement metrics

  • Drill-down into control charts and detailed tables