Tips and FAQs

Forgot HRIF Password
Submit a ticket at https://www.cpqcchelp.org/support/tickets/new requesting to have your HRIF login password reset to the default.
Wed, 4 May, 2022 at 11:29 AM
How do I gain access to HRIF Reporting System?
Requirements for access  Your hospital must currently have a CCS-approved NICU or HRIF Program You must be listed on the HRIF Directory If you do n...
Tue, 8 Jan, 2019 at 12:52 PM
Duo Login
Q: What is Duo? A: To access the online HRIF-QCI Reporting System, you must use the Duo Two-Factor Authentication security software. Two-factor authenticat...
Mon, 11 Dec, 2017 at 1:55 PM
User Accounts (defined)
Data User: CCS-approved HRIF Clinic staff responsible for submitting all data forms for patients  receiving follow-up services in their clinic. Can generat...
Fri, 11 Jan, 2019 at 9:51 AM
How do I transfer a Patient Record?
CASE TRANSFER POLICY: Contact the CCS HRIF Clinic Coordinator where the patient will be transferred, provide case information and receive a confirmation v...
Fri, 2 Jun, 2023 at 11:57 AM
How to Update the HRIF Directory?
The "Member Directory" is available in the HRIF Reporting System located under the "Admin" tab. Members are able to review and update th...
Fri, 15 Feb, 2019 at 9:46 AM
What is the NICU Reference ID?
NICU Reference ID (*Required Field) Previously known as the "CPQCC Reference ID Number" The last six digits of the Office of Statewide Hea...
Tue, 8 Jan, 2019 at 12:29 PM
HRIF Data Resources
The following materials listed below can be found on the HRIF Data Resources webpage. These materials will assit HRIF Clinics with abstracting and entering ...
Tue, 8 Jan, 2019 at 12:18 PM
How to View, Delete, and Transfer Records
How to View All Records: Sign into the web-based Reporting System. On the "Find Patient - Quick Patient Search" page, click ONLY the blue "...
Wed, 31 Jan, 2018 at 1:46 PM
FAQs
Q: Who is responsible for referring HRIF eligible infants? A: It is the responsibility of the discharging to home California Children's Services (CCS) ...
Tue, 8 Jan, 2019 at 12:40 PM