Help Desk

CPQCC Help Desk - How To? 2

• Create a Help Desk login
• How to get added to the CPQCC Mailing List?

General 2

• Supported Web Browsers
• Business/Office Hours

Getting Started 1

• I'm new, how do I get started?

Login issues 4

• HRIF - New User Access
• New User Access - NICU Data and Reports
• Suspension Protocol - NICU Data and Reports
• Forgot Password - NICU Data and Reports

Data Finalization 2

• What's due on February 1st?
• Membership Dues & Late Fee Schedule

NICU Data Resources 3

• NICU Eligibility Criteria
• NICU Data Finalization Schedule
• NICU Manual of Definitions

Reporting System 0

FAQs 29

• Big Baby Eligibility Criteria
• Browser Issues
• Admission/Discharge Form
• Delivery Room Death Eligibility
• HCAI Hospital List

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NICU Database Changes/Recommendations 1

• Suggestions for NICU Database updates

All NICU Admission Database FAQs 2

• FAQs
• ANAD records: Which admission type should I use?

Reporting System 4

• How to update the HRIF Member Directory?
• Accessing the HRIF Reporting System Remotely (Offsite/Home)
• Technical Support
• How to Transfer a Record to Another CCS HRIF Clinic?

Tips and FAQs 11

• Forgot HRIF Password
• How do I gain access to HRIF Reporting System?
• Duo Login
• User Accounts (defined)
• How do I transfer a Patient Record?

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CCS HRIF Program 10

• COVID-19: Resources for Telehealth and Virtual Communication
• COVID-19: HRIF Updates
• CCS HRIF Program Information
• Eligibility for HRIF Services
• NICU Responsibilities

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