Help Desk

Joining CPQCC 2

• CPQCC Membership
• Connect with Us

General 2

• Create a Help Desk Account
• Help Desk Hours

New User Access 2

• NICU Data & Reports - New User Access
• HRIF - New User Access

Login issues 2

• NICU Data & Reports - Suspension Protocol
• NICU Data & Reports - Forgot Password

Getting Started 2

• NICU Data Resources Overview
• NICU Data Entry & Reports Training

Data Finalization 2

• NICU Data Finalization Overview
• Membership Dues & Late Fee Schedule

NICU Databases 2

• Higher Acuity vs. All NICU Admissions
• Higher Acuity NICU Database Eligibility

Higher Acuity Database 18

• Admission/Discharge Form
• HCAI Hospital List
• Selection Criteria (A-C)
• Intubated Assisted Ventilation > 4 Hours Continuously (including Nasal SIMV)
• Identification and Demographics (Items 1-8)

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All NICU Admission Database 2

• FAQs
• ANAD records: Which admission type should I use?

CCS 0

Data Quality Reports 2

• Resolving the Data Consistency Report (DCR)
• Minimizing Confirmed Unknowns

NICU Database Changes Requests 1

• NICU Database Change Request Form

NICU Reports 0

Reporting System 4

• How to update the HRIF Member Directory?
• Accessing the HRIF Reporting System Remotely (Offsite/Home)
• Technical Support
• How to Transfer a Record to Another CCS HRIF Clinic?

Tips and FAQs 11

• Forgot HRIF Password
• How do I gain access to HRIF Reporting System?
• Duo Login
• User Accounts (defined)
• How do I transfer a Patient Record?

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CCS HRIF Program 10

• COVID-19: Resources for Telehealth and Virtual Communication
• COVID-19: HRIF Updates
• CCS HRIF Program Information
• Eligibility for HRIF Services
• NICU Responsibilities

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